Terms and Conditions jomkis

Welcome to jomkis. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and jomkis ("Platform", "we", or "us"). By accessing, registering, or using any part of the jomkis platform — whether via the website or the Android or iOS mobile app — you acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you do not agree with any part of these Terms, you are not permitted to use the jomkis platform. Continued use of the platform following any amendment to the terms constitutes acceptance of the amended terms.

Use of the jomkis platform is subject to the following eligibility requirements, which every member must fulfil without exception:

• Age Requirement: You must be at least 18 years old to register and use jomkis services. jomkis enforces a strict age restriction policy and has zero tolerance for any attempts to bypass this policy.
• Geographic Region: You are solely responsible for ensuring that your use of jomkis services is lawful in your area of residence. jomkis is not liable for any violation of local laws by users.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be prohibited by any authority from participating in online gambling activities.
• One Account Only: Each individual is permitted to hold only one jomkis account. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts and forfeiture of all balances.

When registering a jomkis account, you agree to provide accurate, complete, and up-to-date information. All information provided must be your own — registration using another person's identity is strictly prohibited and constitutes a serious violation of these Terms.

Account Security

You are solely responsible for maintaining the confidentiality of your password and account login credentials. jomkis will never request your password through any communication channel. If you suspect your account has been compromised or your password has become known to another party, please contact the jomkis support team immediately.

• Use a strong, unique password for your jomkis account
• Enable two-factor authentication (2FA) for an additional layer of security
• Do not share your login credentials with anyone
• Log out of your account after every session, especially on shared devices

Jomkis is not liable for any losses arising from a member's negligence in safeguarding their login credentials.

Jomkis supports a wide range of popular payment methods in Malaysia, including FPX, direct bank transfer, Touch 'n Go eWallet, GrabPay, and digital assets. All financial transactions are processed through secure channels with full encryption.

Deposit Terms

• The minimum deposit for most payment methods is RM 10
• All deposited funds must come from a legitimate source and be in the member's own name
• Jomkis reserves the right to reject any deposit suspected of involving illegal activity or fraud
• Deposits are typically credited to your account within seconds to 5 minutes

Withdrawal Terms

• Minimum withdrawal is RM 30 for most payment methods
• Withdrawals are processed within 15 minutes to 3 hours depending on the chosen method
• Full KYC verification is required before your first withdrawal can be processed
• Jomkis reserves the right to request additional documentation for large withdrawal amounts
• VIP members enjoy priority withdrawal channels with faster processing times

Jomkis offers a variety of bonuses and promotions from time to time to reward new and loyal members. Each bonus is subject to specific wagering (rollover) requirements that must be met before a withdrawal can be made.

General Bonus Terms

• Welcome bonuses are only available to new members who have never made a prior deposit
• The wagering requirements for each bonus are clearly stated on the Promotions page
• Minimum betting to meet the rollover requirement is RM 1 per bet
• Bonuses may not be transferred between accounts or directly converted to cash
• Jomkis reserves the right to void bonuses if there is evidence of abuse or fraud
• Game contribution towards wagering requirements varies by game category

Bonus Abuse Policy

Any attempt to abuse the bonus system — including but not limited to opening multiple accounts, coordinating bets with other accounts, or using automated software — will result in the cancellation of all related bonuses and balances, and may lead to permanent account closure.

All games offered on the jomkis platform use a Random Number Generator (RNG) that has been independently certified by a recognised auditing body. This ensures that every game outcome is truly random and cannot be manipulated by any party.

• Completed game results are final and cannot be disputed unless there is clear evidence of a technical fault
• In the event of a technical interruption during gameplay, jomkis reserves the right to void the affected round and return the bet to the member
• The use of any unauthorized automation software, bots, or assistive tools during gameplay is strictly prohibited
• Betting limits for each game are clearly stated within the game interface

Jomkis members are required to act honestly, respectfully, and responsibly at all times while using the platform. The following activities are strictly prohibited and may result in disciplinary action, including account closure:

• Using a false identity or inaccurate information during registration or verification
• Owning or operating more than one jomkis account
• Conducting transactions related to money laundering or criminal activities
• Using unauthorized software or methods to gain an unfair advantage
• Sharing your account with others or allowing third parties to use your account
• Spreading false or misleading information about jomkis
• Any form of threats, harassment, or abuse directed at staff or other members

Jomkis reserves the right to investigate any activity suspected of breaching these terms and to take appropriate action, including reporting to the relevant authorities where necessary.

Members may request account closure at any time by contacting the jomkis support team. Account closure requests will be processed within 3 to 5 business days. Prior to closure, all pending withdrawals and eligible balances will be settled in accordance with the applicable Terms.

Closure by jomkis

Jomkis reserves the right to suspend or close any account without prior notice if:

• There has been a serious or repeated violation of these Terms
• Account suspected of involvement in fraud, money laundering, or other illegal activities
• Identity verification documents could not be verified or were found to be fraudulent
• Member found to hold multiple accounts

In the event of account closure due to a breach of Terms, jomkis reserves the right to retain the relevant account balance as compensation for losses incurred.

The jomkis platform is provided on an "as is" and "as available" basis. While we strive to keep the platform running smoothly at all times, jomkis makes no guarantee that the service will be free from interruptions, errors, or data loss at any given time.

• Jomkis is not liable for any financial losses incurred as a result of unfavourable game outcomes
• Jomkis is not liable for service disruptions caused by factors beyond our control, such as internet infrastructure failures or natural disasters
• In the event of a verified technical failure, jomkis's liability is limited solely to the amount of the bet involved
• Members are solely responsible for ensuring their device and internet connection are functioning properly while playing

Jomkis reserves the right to modify, amend, or update these Terms and Conditions at any time without specific notice to individual members. Any changes will take effect immediately upon publication on this page. The "Last Updated" date at the top of this page will be updated each time a change is made.

It is each member's responsibility to review this Terms and Conditions page periodically. Continued use of the jomkis platform after any changes are published constitutes full acceptance of the amended terms.

Contact Our Team

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the jomkis support team is ready to assist you via in-platform LiveChat or our WhatsApp, available 24 hours a day, 7 days a week. We are committed to responding in under 3 minutes for every enquiry.