jomkis Commitment

Responsible Gaming
With jomkis

At jomkis, online entertainment should be enjoyed in a healthy and controlled manner. We provide comprehensive tools, guides, and support so every member can play safely, stay aware of their limits, and remain fully in control.

24/7 Member Protection
6 Self-Control Tools
18+ Adults Only

What Is Responsible Gaming?

Responsible gaming means enjoying online betting as a form of entertainment — not as a way to generate income or escape everyday problems. jomkis believes every member deserves to play in a safe, fair, and stress-free environment.

The reality of online gaming is simple: the house always has a long-term edge. This means wagering should be viewed as a cost of entertainment, much like going to the cinema or dining out. When you approach it with the right mindset, the gaming experience becomes far more enjoyable and stays within your control.

Jomkis provides a range of self-control tools easily accessible directly from your account — from daily deposit limits, loss limits, and play time limits, to options for taking a temporary break or closing your account entirely. All these tools are designed to give you full control over your gaming experience.

Remember: play for fun, not to chase losses. If at any point the games start to feel stressful, jomkis is here to help.

Important Warning

The jomkis platform is for members aged 18 years and above only. If you are underage or playing on behalf of someone else, please stop using the platform immediately.

24/7 Support Available

The jomkis support team is ready to help you activate any self-control tool or provide further guidance at any time. Reach us via LiveChat within the platform.

Tools Self-Control jomkis

Six protection tools you can activate yourself at any time directly from your account settings

Daily / Weekly Deposit Limit

Set the maximum deposit amount you can make each day or week. Once the limit is reached, the jomkis system automatically blocks further deposits until the next period. Limits can be lowered immediately, but increasing a limit requires a 48-hour waiting period to protect you.

Loss Limit

Set the maximum loss amount you can sustain within a given period. Once this limit is reached, your account will be blocked from betting until the limit period resets. This is the most effective way to ensure you do not chase losses beyond your means.

Play Time Limit

Control how long you play each day. When the time limit is reached, jomkis will display a reminder and the option to end your session. This helps you avoid playing too long without realising it, especially late at night or on weekends.

Cool-Off

If you feel you need a short break, activate break mode for 24 hours, 48 hours, or 7 days. During this period, you will not be able to log in or place any bets. This is a smart option when you feel pressure building and need space to think clearly.

Self-Exclusion

The self-exclusion option lets you block your account permanently or for a minimum period of 6 months up to 5 years. During this period, you will not receive any promotional communications and cannot open a new account. This is a serious commitment for those who need it.

History Review & Activity Report

Track your betting, deposit, and withdrawal history in detail through your account activity report. This full transparency helps you evaluate your own gaming patterns and make smarter decisions based on real data, not assumptions.

How to Activate
Your Control Tools

All self-control tools can be activated on your own in under 2 minutes, directly from your jomkis account. No approval required — you are fully in control.

1
Log In to Your jomkis Account

Go to the jomkis homepage and log in using your username and password. Make sure your internet connection is stable.

2
Open Account Settings

Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the menu that appears.

3
Choose the Tool You Need

You will see a full list of control tools — deposit limits, loss limits, time limits, cool-off, and self-exclusion. Choose whichever suits you.

4
Set Limit & Confirm

Enter your desired limit value and confirm your selection. Controls will take effect immediately or within 24 hours depending on the limit type.

5
Contact Support If Needed

If you have trouble activating any tool or need immediate assistance, our LiveChat team is available 24 hours a day, 7 days a week.

Gaming Principles
Safe jomkis

Below are the basic guidelines we encourage every jomkis member to practise each time they play:

  • Set a budget before playing — decide how much you are willing to spend and stick to that limit without compromise.
  • Don't chase your losses — if you have already reached your loss limit, stop. Chasing losses almost always leads to even greater losses.
  • Play in a healthy state of mind — avoid playing when you are stressed, depressed, intoxicated, or unwell, as decisions made in such states will not be clear-headed.
  • Limit your play time — take regular breaks, stand up, drink water, and spend time with loved ones away from the screen.
  • Don't borrow money to gamble — use only surplus money that you can afford to lose entirely without affecting your daily needs.
  • Treat it as entertainment — wins are a fun bonus, not a guarantee or a steady source of income.
  • Don't hide your gaming habits — if you feel the need to hide your gaming activity from family or friends, that may be a warning sign that deserves serious attention.
jomkis fully supports the Gamblers Anonymous Malaysia and encouragement for anyone who needs support to seek professional help without shame.

Recognise Warning Signs

Early awareness is the most important first step. Check in with yourself honestly using this guide.

Category Signs to Watch Out For
Finances Borrowing money to gamble, selling assets, or neglecting bills and debts due to wagering
Emotions Feeling anxious, restless, or irritable when unable to play; relying on gaming to relieve stress
Time Spending increasingly longer hours playing; neglecting work, family, or other responsibilities
Habits Constantly thinking about gambling; planning how to get money for the next bet
Relationships Hiding gaming activity from a partner or family members; lying about the amount spent
Controls Unable to cut down or stop playing despite repeated attempts
If you recognise two or more signs above in yourself, we strongly encourage you to contact the jomkis support team or seek professional help immediately.

Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "Yes" to 3 or more questions, please seek support.

1
Have you ever bet more than you could afford to lose?
2
Have you ever lied to loved ones about the time or money you have spent gambling?
3
Has betting caused problems in your relationships, work, or financial life?
4
Have you ever tried to stop playing but failed and returned after a few days?
5
Do you play to forget your problems, ease anxiety, or escape from reality?
6
Have you ever chased losses by continuing to play within the same session or the next one?
7
Have you ever borrowed money, pawned belongings, or stolen to fund your betting?
This questionnaire is for personal guidance only. It is not a medical diagnosis. For a professional assessment, please contact a specialist or a problem gambling support organisation in Malaysia.

Question Common

Answers to the most frequently asked questions about responsible gaming at jomkis

Log in to your jomkis account, go to Account Settings and select the section Responsible Gaming. There, you will find options to set a daily, weekly, or monthly deposit limit. Enter your desired limit and confirm. The limit takes effect immediately. If you wish to lower the limit, the change applies right away. However, if you wish to raise the limit, the system requires a 48-hour waiting period as an additional safeguard.

Cool-Off is a short-term option — you can block your account for 24 hours, 48 hours, or up to 7 days. Once the period ends, you can log back in automatically. It is ideal when you feel you need a short break. Self-Exclusion is a long-term commitment — a minimum of 6 months up to 5 years, or permanently. During this period, you cannot open a new account at jomkis and will not receive any promotional communications. This option is for those who need more serious support.

No. Once you have activated self-exclusion, it cannot be cancelled before the set period expires. This is an intentional design to protect you. The waiting period gives you time to think clearly and seek the support you need. If you require assistance or have enquiries during the exclusion period, the jomkis support team is still available for balance withdrawal matters or account enquiries.

jomkis fully respects your privacy. Self-exclusion information is confidential and will not be shared with any third party without your consent, unless required by law. However, if you wish to extend your protection to other platforms, we encourage you to contact the relevant authorities in Malaysia or use any multi-operator exclusion programme available in your area.

First, reach out to your friend with empathy and without judgment. Avoid bringing up debts or losses directly at the start — focus on their wellbeing and your relationship with them. Encourage them to speak with a counsellor or contact a problem gambling support organisation. You can also reach out to the jomkis team if your friend is a member — we can guide you on steps that can be taken to get help, including how to request an account restriction on their behalf with the appropriate documentation.

jomkis uses a strict age verification process during registration, including KYC document verification (national ID or passport). Every new account must pass an age check before any deposit or bet can be made. We also encourage parents to use parental control software on devices shared with children. If you suspect someone under 18 is using our platform, please report it to our support team immediately and we will take action within 24 hours.
Play Smart

Enjoy jomkis Entertainment
Safely & Responsibly

Register a jomkis account today and start an enjoyable gaming experience with the best self-control tools to keep you always in control and safe.

Bahasa Melayu